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From their web site: How do I cancel my account?

To cancel your account, simply call Sympatico Member Services (310-SURF) and ask to have your account closed. Your account will be cancelled at the end of the billing period. You will receive a final paper bill (or a revised final bill) via Canada Post.
Your last bill will include charges for any extra hours used during the previous month.
Please note that we require 72 hours of notice before your next billing date, to ensure that you are not billed for the following month.
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Replies, comments and Discussions:

  • 枫下家园 / 生活杂事 / 请问如何取消sympatico internet? 打那个电话?谢谢啦 应该在到期前多少天取消?
    • 310-7873
    • From their web site: How do I cancel my account?
      To cancel your account, simply call Sympatico Member Services (310-SURF) and ask to have your account closed. Your account will be cancelled at the end of the billing period. You will receive a final paper bill (or a revised final bill) via Canada Post.
      Your last bill will include charges for any extra hours used during the previous month.
      Please note that we require 72 hours of notice before your next billing date, to ensure that you are not billed for the following month.
    • 建议你直接去mall里的Bell Canada取消,带上你的modem等东西。我在账单到期前3天打电话cancel,2周后发现依然扣了我的钱,并没有受到他们寄来的box,再打电话,答应会寄支票给我,承诺3天我就能收到box。
      结果又过2周,什么也没有收到。直接去mall里还了modem,拿到收据。改天再打电话要支票,听朋友说要很久才能收到。
      • about 2-month