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Bell Canada 简直是不可理喻,要自己的deposit竟这么难? 麻烦谁给出出主意?谢谢!

本文发表在 rolia.net 枫下论坛从多伦多搬到温哥华,所有的事情都挺顺利的,偏偏Bell公司非给我来点缺憾美,呸!我打电话去要去年申请电话时交的押金,给了他们电话号码,姓名,money order号码,
经过漫长的搜索,他们竟告诉我没有!当时我的申请表上都在200元money order押金一栏上打了勾确认呢。我问伊们我现在该怎么办,他们的回答是除非我回到多伦多,去那家
我买money order的邮局查钱到哪儿了,否则他们就不能还我。难道我有收据什么的还不够?他们这样不是显然难为我吗,知道我去不了,寻我开心:(
鉴于友善地提供一切资料效果甚差,大怒之下我写了一封email投诉,不知道大夥儿可有更好的办法?谢谢先
这里是我的email的原文,有写得太过的地方吗?

To whom it may concern:

It is a very frustrating experience of trying to get MY deposit back.
I called the Bell Accounts Dept, provided them my old phone number,
my name, the money order No which I paid as deposit, and was willing
to provide them whatever info they might need, but eventually they
told me they COULD NOT find the file of that deposit! The conclusion I
get from the conversation is that unless I go back to Toronto (I am
in vancouver now) and ask the exact postal outlet where I bought the
MO to trace back the payment, Bell can not return my deposit. It's just impossible--will you fly 10+ hrs and spend hundreds of money bucks just
for a 200 deposit (which I doubt even I went there, you guys would give
me other excuses and still not be satisfied). Till now, I have done my
part of job; now I hope you can do yours. I have the money order copy
(No ********) as well as the acknowledgement of a $200 money order as
deposit on the application for credit form(store code: UA111, Rep Web
ID# UA2FN, date 2001/08/25), I will be glad to provide you all the
info except for heading for Toronto!

I believe Bell Canada is not any small company which might "have problem"
of returning their clients deposit, I have the faith and please don't
let me down.

If you need any further information, please let me know.更多精彩文章及讨论,请光临枫下论坛 rolia.net
Report

Replies, comments and Discussions:

  • 枫下家园 / 生活杂事 / Bell Canada 简直是不可理喻,要自己的deposit竟这么难? 麻烦谁给出出主意?谢谢!
    本文发表在 rolia.net 枫下论坛从多伦多搬到温哥华,所有的事情都挺顺利的,偏偏Bell公司非给我来点缺憾美,呸!我打电话去要去年申请电话时交的押金,给了他们电话号码,姓名,money order号码,
    经过漫长的搜索,他们竟告诉我没有!当时我的申请表上都在200元money order押金一栏上打了勾确认呢。我问伊们我现在该怎么办,他们的回答是除非我回到多伦多,去那家
    我买money order的邮局查钱到哪儿了,否则他们就不能还我。难道我有收据什么的还不够?他们这样不是显然难为我吗,知道我去不了,寻我开心:(
    鉴于友善地提供一切资料效果甚差,大怒之下我写了一封email投诉,不知道大夥儿可有更好的办法?谢谢先
    这里是我的email的原文,有写得太过的地方吗?

    To whom it may concern:

    It is a very frustrating experience of trying to get MY deposit back.
    I called the Bell Accounts Dept, provided them my old phone number,
    my name, the money order No which I paid as deposit, and was willing
    to provide them whatever info they might need, but eventually they
    told me they COULD NOT find the file of that deposit! The conclusion I
    get from the conversation is that unless I go back to Toronto (I am
    in vancouver now) and ask the exact postal outlet where I bought the
    MO to trace back the payment, Bell can not return my deposit. It's just impossible--will you fly 10+ hrs and spend hundreds of money bucks just
    for a 200 deposit (which I doubt even I went there, you guys would give
    me other excuses and still not be satisfied). Till now, I have done my
    part of job; now I hope you can do yours. I have the money order copy
    (No ********) as well as the acknowledgement of a $200 money order as
    deposit on the application for credit form(store code: UA111, Rep Web
    ID# UA2FN, date 2001/08/25), I will be glad to provide you all the
    info except for heading for Toronto!

    I believe Bell Canada is not any small company which might "have problem"
    of returning their clients deposit, I have the faith and please don't
    let me down.

    If you need any further information, please let me know.更多精彩文章及讨论,请光临枫下论坛 rolia.net
    • 在你的电话帐单里应该写着你有200块DEPOSITE,这应该是最有力的证据了
      • 哎呀,我把第一张账单给丢了,太古老了:P
        • 后面的帐单都有,还写了你的DEPOSITE产生了多少利息
          • 我的账单上没有。。不过fido的除了最先的一份账单外其他的也没有。他们倒是在一个月后许诺要马上给我deposit,等待in...
        • 去年的账单就算古老啊。提醒你各类账单最好保存个几年。
          • 哦,我的账单早就扔掉了,来一个月的,扔一个月的。那么,可以不可以从网上查到有关数据呢?
            • 建议从现在开始养成保存帐单的习惯,因为不定什么时候就需要了,帐单是最好的official凭证。
            • 最好不要这样,起码自己对自己的财政状况了解一些。
              • 去年俺把帐单都丢了,今年开始有一张留一张,统统扔进一个抽屉,可还是不清楚自己的财务状况,明年3月再说了~
                • 前年准备买房时用EXCEL做了个现金流量表, 特别有用, 知道可以买多大的房, 什么时候帐户上余多少钱. 每月开销可以有多大的余地...... 不妨花点时间作一个适合自己的表格.
                  • in fact, you can use Quicken or MS Money. It's more flexible.
                    • Even a lot of websites provide this kind of simple calculators where you just need to fill in the amortization period, amount and interest rate.
                      • I mean if you want to have an idea of your own finance status, you can use Quicken. It's easy to use, and it's powerful. It has a lot of features. I love it.
                        • I know.... All the online banking web sites provide quicken transaction download functionality now.
          • nod...i just threw away my 6 year old phone bills before I move...:P
            • ~~~~~>_<~~~~~~~ I just threw them away before i moved to vancouver! no vision = must have problems
    • 向CRTC COMPLAIN. 用REGISTERED MAIL. CC给BELL.
    • 我5月取消FIDO的服务,到现在还没有收到250元押金, 看来这是商家的惯用手法了.