本文发表在 rolia.net 枫下论坛This will acknowledge receipt of your e-mail to the Minister of Citizenship and
Immigration (CIC).



If your e-mail is a request for case information, the responsibility placed on
us by the Privacy Act to protect all personal information precludes us from
responding using e-mail, given that it is not a secure medium for transmission
of information. In addition,

if your request for case information is on behalf of a CIC applicant, we cannot
release any information without the written consent of the applicant.



If you have requested information about your own case or on behalf of a CIC
client and you have provided a postal mailing address (and, if applicable,
written consent), we will respond to you in writing within 10 - 30 working days
(*see below).



For the Call Centre, please visit
http://www.cic.gc.ca/english/contacts/call.html.

For a list of visa offices, please visit
http://www.cic.gc.ca/english/offices/index.html.



For more information about CIC, please visit one of the following sites.



General information - visit www.cic.gc.ca <http://www.cic.gc.ca>

Application forms - visit http://www.cic.gc.ca/english/applications/index.html
<http://www.cic.gc.ca/english/applications/index.html> .

Permanent Resident Card - visit http://www.cic.gc.ca/english/pr-card/index.html
<http://www.cic.gc.ca/english/pr-card/index.html>

Sponsor your family - visit http://www.cic.gc.ca/english/sponsor/index.html
<http://www.cic.gc.ca/english/sponsor/index.html> .

Immigrating to Canada - visit http://www.cic.gc.ca/english/immigrate/index.html
<http://www.cic.gc.ca/english/immigrate/index.html> .

Refugees - visit http://www.cic.gc.ca/english/refugees/index.html
<http://www.cic.gc.ca/english/refugees/index.html> .

Citizenship - visit http://www.cic.gc.ca/english/citizen/index.html
<http://www.cic.gc.ca/english/citizen/index.html> .



In certain cases, you can check the status of your application on-line by
visiting http://www.cic.gc.ca/english/e-services/index.html
<http://www.cic.gc.ca/english/e-services/index.html> .



*Please note that we are not able to respond to e-mails concerning the
following:



?nbsp; Assessment of points/qualifications/calculation of time (for
citizenship & immigration applications).

?nbsp; Refusal of an application by a visa or immigration official.

?nbsp; Processing delays.

?nbsp; Complaints about the Call Centre (will be sent to the Departmental
Delivery Network of CIC for necessary action/information).

?nbsp; Urgent Processing of Permanent Resident Cards (will be sent to the
Permanent Resident Card Processing Centre for necessary action/information).

?nbsp; Travel documents/requirements for travel to other countries.

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